Missions

Cyclone Batsirai made landfall on the east coast of Madagascar on Saturday 5 February, with registered wind gusts of up to 235 km/h. Less than three weeks after, on 22 February, another powerful cyclone, Emnati, hit the same area. Thousands of people have been impacted and displaced.

A magnitude 5.7 earthquake followed by a tsunami hit the Indonesian island of Sulawesi on September 28. TSF immediately deploys its ICT technicians on site.

In response to the series of earthquakes that struck Indonesia between 28th July and 19th August 2018, TSF supported the affected population on Lombok Island.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

Improve access to information and digital technology for vulnerable populations in Miarinarivo, while strengthening their knowledge of responsible use of ICTs. Context According to a survey of 146 residents conducted by the TSF team in 2024, interest in digital technology is growing in Antananarivo, but significant access inequalities persist, particularly for women and young people. The priorities identified for the project are: accessible training, adapted support, awareness of responsible use. It is also essential to strengthen local structures to facilitate this access. Activities Access to digital tools and raising awareness The IT Cup Centre has initiated partnerships with local schools (Miarinarivo High School, Mimosa High School and CEG Reference). According to their age, students in these institutions receive an introduction to computers (word processing, spreadsheet, internet, e-mails). Students are divided into two groups of up to 10 pupils. Personalised assessment systems allow each student to become aware of their skills and progress. Usually, before the training, more than half of the students has never used a computer. The cybercafé was the first activity set up at the IT Cup center when it opened. It gives the residents of Miarinarivo direct access to computers and the internet, as well as essential tools such as printers and scanners.The cybercafé receives an average of 700 visitors per month. Users are mainly young people (aged 16-25), with two-thirds being boys and men and one-third being girls and women.Internet search training sessions, as well as online protection activities such as 1,2,3 Cyber, are regularly provided.In 2025, the IT Cup center organized workshops on the digital collage. Based on collective intelligence pedagogy, the digital collage helps participants understand the essential mechanisms of the global digital infrastructure and its impact on the environment. Events around digital topics Safer Internet Day took place on May 12, 2022, in Miarinarivo and is a European initiative aimed at raising awareness among young internet users about issues related to internet use: digital identity and personal data, social networks, cyberbullying, etc. As part of the IT Cup program, this international day is an opportunity to introduce the residents of Miarinarivo to the uses of the internet in order to develop responsible use that is adapted to local development issues. Other events are organized with TSF's partners in Miarinarivo, notably the Alabri center Extra-curricular activities To educate and raise awareness among young people, extracurricular activities are organized in partnership with the Alabri center and schools in the city. e-Hianatra Club Working with secondary school teachers, students learn how to conduct research on the internet and verify the sources they use. Academic support Every Saturday morning, in partnership with the Alabri center, students come to study at the IT Cup center, using available digital resources such as the Educmad platform (supported by the NGO Accesmad), under the supervision of teachers from partner schools. Technical Club On Saturday afternoons, motivated young people discover digital technology and algorithms in a fun way with Scratch, the mBot robot, and more. HIstory of the project Miarinarivo is the capital of the Itasy region, located in central Madagascar, a three-hour drive from the capital city of Antananarivo. The Itasy region is predominantly rural and has many assets that promote sustainable development and benefit the population. The city of Miarinarivo is home to all of the region's administrative bodies, as well as numerous schools where children from the surrounding countryside come to study. In 2011, the city had no public internet access. TSF therefore set up an internet access point, thanks to funds raised by the IT Cup the previous year. A partner since 2006, the IT Cup is an association that organizes a charity soccer tournament for companies in the new technology sector. The center has a high-speed internet connection, computer and digital equipment, and spaces adapted for the center's various multi-sector activities. The initial objective was to contribute to the region's development by introducing digital technology and connectivity, working closely with local stakeholders and including activities related to various sectors: education, services, agriculture, health, etc. Over time, the IT Cup Centre has become a dynamic and important community organisation in the town of Miarinarivo, providing digital access to serve the local community.

TSF strengthens the coordination of national and international relief efforts in the remote Mentawai islands following an earthquake-induced tsunami.

In early October 2009, two successive earthquakes struck the island of Sumatra in Indonesia. The number of victims is over 1,100, more than 1,200 seriously injured and nearly 200,000 people homeless. TSF implemented several satellite connections for UNDAC teams, coordination centres, and the hospital in Padang. Humanitarian calling operations were also set up in the isolated villages of the Padang and Pariaman districts, which had been completely destroyed by the disaster.

On September 29, a devastating 8.0 magnitude earthquake triggered a devastating tsunami. TSF provided telecom and IT support to the organisations present. In coordination with the NDMO, humanitarian calling operations were conducted in the evacuation centres.

After a 6.2 earthquake strikes Java Island in Indonesia, TSF deployed satellite lines to support the United Nations relief efforts.

Three months after the devastating tsunami, another 8.7 earthquake was occurred off Sumatra. On 28th March 2005, the population, which was already traumatized by the tsunami, believed to relive a new tidal wave. TSF deployed on the island of Sumatra from 31st March. The following day, at the request of the Indonesian government and OCHA, the Singaporean army transported the TSF team to the south of Nias Island where satellite lines were provided to relief and disaster relief.

Following the devastating tsunami that swept the Indian Ocean, TSF responded simultaneously to the needs of the affected population and relief agencies in Sri Lanka and Indonesia. TSF arrived in Indonesia within 24 hours of the government's call for international assistance and fully responded to the malfunctioning telecommunications networks in the Aceh province. The activities of TSF were essential for the coordination of the relief and the affected populations.